Customer Complements

Happy customers are your biggest advocates and can become your most successful sales team


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Hi Pouche

I hope you are well?

I would like to inform you of the great / awesome service I received from both Lee-Ann and Sashnee.

I collected my Ford Figo from the dealership this afternoon, and these 2 ladies are absolute rockstars!!!!

They were super helpful and patient with me throughout the entire process of purchasing this car.

Please look after these 2 ladies, I'm a Ford fanatic and these 2 ladies embody everything I have come to love about the Ford brand.

Kind regards

Brian


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Hi Pouche

Thank you for the wonderful service at Ford fury William Nicol, your team Leeanne and sashni were excellent and very helpful in the whole process of the deal for my vehicle. I am very happy and may your dealership always keep up the excellent services.

Much appreciated.

Regards

Bienfait Bula

BNB Town Planning services

Solutions to Planning & Architectural Challenges

0796341952 and bienfaitbula@gmail.com


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Customer Name Model Final Receipt Date Snapshot Comment
Customer Name Model Final Receipt Date Snapshot Comment
Mr. John GriffinEcoSport 11-09-2020 Great experience all round from a very competitive deal to pleasant helpful staff.
Mr. Privesan NaidooEverest 11-09-2020 The engagement from the sales person, really owning the process and making it a smooth experience for me
Mr. Donovan John TarrRanger 10-09-2020 Ethan our sales person is the reason why I went to Fury William Nichol, my brother previously dealt with Ethan in 2019 and is why I went back. The entire experience was so much better than any prior purchase I've made, and I would go back to Ethan for my next vehicle as well as refer friends and family.
Mr. Mpilwenhle ButheleziEcoSport 26-08-2020 Ethan Chetty was an awesome guide through the whole vehicle purchase, to an extent where I opted to keep two cars with Ford instead of 1. He surely grew the love I have for the Ford brand, to an extent where I mentioned to him that why should I drive a Merc or BMW if I have Ford.
Mr. Mark Nicholas AntoncichEverest 05-08-2020 Nathan was very responsive to queries (without being pushy) and pleasant to deal with.
Mrs. Sandra TrippFigo 22-07-2020 Sean was very accommodating and bent over backwards to ensure that we were well served. He was prepared to go the extra mile to ensure the sale and that we were happy with our purchase
Mr. Edwin Harold FichardtRanger 08-07-2020 Friendly, knowledgeable sales person. Great finance person, super DP!
Mr. Bradley Steven HaumannEcoSport 30-06-2020 The approach and total manner in which both Ethan Chetty and Ryan Roberts at Fury Ford, William Nicol dealt with the transaction was both very friendly and highly professional.
Miss Dale-Ann NewmanEcoSport 24-06-2020 Doing a thorough check on the vehicle before handing over.
Dr. Thembinkosi NkalishaneFiesta 17-06-2020 This was my first time buying a car and although I had done some of my research prior to contacting the dealership, my biggest attraction and selling point was the level of assistance, help, guidance and information I was able to get from the team. I consulted with Ethan Chetty throughout the whole process and besides making the sales process smooth and stress free for me as a first time buyer, he also provided me with extensive assistance throughout the process and information. I was sold from first contact.
Mr. Nicolaas Martin NieuwoudtMustang 09-06-2020 EXCELLENT FEEDBACK AND COMMUNICATION
Mr. Petrus Johannes FourieRanger 06-04-2020 Support and consistent communication from Ethan. On delivery the vehicle was scratched and the protector plate had to be replaced. The car was not properly cleaned inside as expected since I had to pay for the PDI. Your process of not delivering the vehicle in full the first time is ridiculous. I fail to understand that you cannot deliver the vehicle registered. If it can be done wit a R1.6m Porsche that I bought for my wife, surely you can do it. There is a lot of duplication of paperwork between you and the bank. I had to answer most of the questions twice.
Mrs. Ronika LehmannEcoSport 03-04-2020 Ethan's service was extremely polite and professional from start to finish. He made us feel valued and important. He went the extra mile to keep us up to date, also answering questions we posed throughout the sale process. He listened well. We are very satisfied with our purchase and will definitely return to him for assistance in the future and gladly recommend him to friends and family. We would also like to take this opportunity to thank Meldane and Lavonne in your service department for their exception support and sensitivity during the repair of our Ford Kuga. The manner in which they dealt with us had changed our mindset and given us confidence in dealing with The Ford Group again.
Mrs. Gillian PiresEcoSport 10-03-2020 Everyone was super friendly And helpful. Our Sales person Nathan was a pleasure to deal with as was Corlia.
Mr. Devon NaickerMustang 09-03-2020 Friendly/ welcoming- professional, customer centric dealership
Blacksmith-Event Soloutions Pty LtdRanger 04-03-2020 Ethan helped me pick the right vehicle with no pressure at any point. Great service and advice.
Mr. Lentsha TshotetsiEcoSport 02-03-2020 The sale assistant (Ethan Chetty) was very professional and helpful not forgetting his friendliness and kept me updated all the time. Thank you
Miss Pinky Vangile LukheleEcoSport 10-01-2020 Ethan was very helpful, he was giving me update every now and then. Thanks

Workshop Satisfaction Survey

Your Feedback is Important To Us

We recently completed work on vehicle HP74DYGP - Ford Ranger 2018MY Double Cab 3.2 WILDTRAK 6AT 4X2. We would like to know how happy you are with the work carried out so would like to invite you to complete a short survey.

Q1/6 - On a scale of 1 to 5, wherein '5' means 'Excellent' and '1' means 'Poor', based on the overall service experience, what is your level of satisfaction with Fury Ford William Nicol?

If there is anything that you would specifically like to discuss please do not hesitate to contact us.

Pouche More

Dealer Principal