Good Day Jock,
I would just like to take this opportunity to thank Ford Fury and especially Amanda for your great service in the middle of a lockdown.
My car was experiencing some concerning noises and I did not want to take the chance to drive the car and then forfeit my warranty. At this time I was facing a challenge to get to Rustenburg for work.
Amanda phoned me and she immediately got the ball running, organized a car for me to get to my site, arranged for diagnostics on my car at home, arranged AA to come and get the car all in a time frame of 2 days.
This is the best service I have ever had and I would like to take this opportunity to thank Amanda for her assistance. She really is an asset to your team and she goes above and beyond for her clients.
Have a wonderful day.
I just want to give a HUGE shout out to you and your team – SERVICE you will never get anywhere else!!!!!
Please send my mail to the HEAD OF FORD or Neale Hill. I mailed you after 17:00, you immediately mailed me back and told me James will attend to my request in the morning and at 8:02, my request was processed.
Damn this is service and we need more businesses like this - THANK YOU!
I trust this email finds you well.
I would like to thank your TEAM for their excellent customer service delivered yesterday!!!
And a special THANK you goes to Amanda who really did save the day by going the extra mile and for creating a moment of MAGIC for me. On my way to drop off the car for its annual service yesterday, she called me to find out if I will still be coming in as I was running late. I explained to her that I was stuck in traffic and that I should be there in a few minutes. I got there just in time, I went on to explain to her that I had an interview in Rivonia and time was not on my side.
She could pick-up the distress in my voice and went on to reassure me that all will be taken care of. It was then when she offered me the complimentary drop-off and pick up service (I DID not pre-book this as I had other arrangements which for other reasons left me stranded) she went on and offered me a complimentary scrumptious muffin and a cappuccino, now this really made me feel at ease as I was allowed to breath, calm myself down, have a cappuccino and a muffin and look forward to my interview. Her empathy, attention to details (Please do tell Amanda that I found the charger!) and care are remarkable. WELL DONE!!!
"I would like to take this opportunity to thank my two wonderful gentlemen Mr Kagiso Mafate & Mr Carlo Nunes for their wonderful service they have given me, they really know what a customer means to this organization and I would like to wish them everything of the best to grow from strength to strength. Without them, I wouldn't have been driving this beautiful car. I really appreciate the wow service they gave me as a client and indeed they are an asset to Fury Ford Fourways...."
"I have purchased a number of Ford vehicles over the years from Midrand, Sandton and Lazarus. With my last purchase, I again shopped around a little before making my current choice. Your dealership came out tops with the best service / communication / advice received, in addition to also giving me a good offer on my 3.2 Ranger trade vehicle. A special note of thanks to Alan Van Deventer and his service levels . Alan is certainly well on top of his game with a no nonsense approach. Hettie in finance also deserves some brownie points. As a result, you have just sold us a 2nd vehicle this month going through the company and again Alan came out tops with regards to service all-round. Job well done guys, keep it up."
COVID-19 SOUTH AFRICAN RESOURCE PORTAL
Joel Stransky, Fury Ford's Brand Ambassador, spent his Sunday with his family helping with food drops for those in need. Proud to be associated with this legend.
The new EcoSport 1.5 Ambiente is now available in automatic!
Fury Ford Fourways was crowned the Ford South Africa Dealer of the Year 2019. Alongside this, our Service Manager, Travis Edmond-Mack won the Overall Service Category, as well as the Fixed-Right-First-Time Award. Hettie Mostert, our F&I Manager, was runner-up in her category for Finance & Insurance, and our Dealer Principal, Jock Green, took the award for the After Sales Business Person of the Year.
Well done to an amazing team!
Welcome to the Fury Family, Tatjana Schoenmaker. Tatjana received an all-new Ford Kuga from James Bennett, Sales Manager at Fury Ford Fourways.
Tatjana is an African record swimmer with a number of medals at international meets including World Champs 2019 and Commonwealth Games 2018.
We cannot wait to see you perform throughout the year! We are behind you all the way! (Pictures courtesy of AdventureLife SA)
We, at Fury Ford Fourways, are so proud to be associated with this great initiative!
"It is hard enough coming from a very underprivileged background and struggling, but imagine struggling and not being able to see..."
The mission behind Vision2020 is to test the eyes of 1 million children and provide those in need with glasses. Fury Motor Group is proud to be one of many partners in this eye-opening project.
Joel Stransky, the founder of LumoHawk Foundation, tells us about his dreams and mission for Vision2020.
The LumoHawk Foundation was founded by Joel by the need to bring change in South Africa.
Trust, integrity, honesty and our client-first focus is what sets Fury Ford Fourways apart in the South African automotive industry. We believe in consistency, attention to detail, and offering customized, professional service to all our clients.
From your first encounter with our reception desk, to driving your new vehicle home and experiencing aftersales service levels that sets industry benchmarks, you have everything to gain by joining the Fury Ford Fourways family.
Why should you choose Fury Ford Fourways?
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